Privacy Policy | Oregon Coast Chiro

Oregon Coast Chiro (“we,” “us,” or “our”), located in Brookings, Oregon, is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website oregoncoastchiro.com (the “Site”), book appointments, or receive services from Dr. Kevin Burch or Miranda Burch.

As a healthcare practice providing chiropractic adjustments, Applied Kinesiology sessions, and homeopathic consultations, we are a “covered entity” under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations (the Privacy, Security, and Breach Notification Rules). We comply with HIPAA requirements to protect your Protected Health Information (PHI), which includes individually identifiable health information we create, receive, maintain, or transmit in connection with providing care, payment, or healthcare operations.

We also adhere to applicable Oregon state laws regarding health information privacy and security.

1. Information We Collect

Personal Information: When you contact us, book an appointment, or use the Site, we may collect your name, contact details (phone, email, address), date of birth, and emergency contact information.
Health Information (PHI): During consultations and sessions, we collect detailed health history, symptoms, treatment notes, muscle testing results, remedy recommendations, and other information necessary to provide personalized care.
Website Usage Data: We may collect standard web analytics (e.g., IP address, browser type, pages visited) via cookies or similar technologies for Site functionality and improvement. We do not use advanced tracking for marketing without consent.

2. How We Use and Disclose Your Information
We use and disclose your PHI only as permitted or required by HIPAA and applicable law, primarily for:

Treatment: To provide, coordinate, or manage your healthcare (e.g., performing adjustments, muscle testing, recommending remedies).
Payment: To bill you or your insurer for services.
Healthcare Operations: To operate our practice, such as quality review, staff training, or compliance activities.

Other permitted disclosures include:

To business associates (e.g., billing services, IT providers) under a Business Associate Agreement.
For public health activities, abuse/neglect reporting, health oversight, judicial/administrative proceedings, law enforcement (as required), or to avert serious threats to health/safety.
With your written authorization for purposes like marketing or sharing with non-covered entities (you may revoke authorization at any time, except for actions already taken).

We do not sell your PHI. We limit uses and disclosures to the minimum necessary.

3. Your Rights Under HIPAA
You have the following rights regarding your PHI (subject to certain exceptions):

Receive a paper copy of this Notice of Privacy Practices upon request.
Inspect and obtain a copy of your PHI (we may charge a reasonable, cost-based fee).
Request amendments to your PHI if inaccurate or incomplete.
Receive an accounting of disclosures of your PHI (for the prior 6 years).
Request restrictions on certain uses/disclosures (we are not required to agree to all requests).
Request confidential communications (e.g., alternative mailing methods).
File a complaint with us, with the U.S. Department of Health and Human Services Office for Civil Rights (OCR), or both if you believe your privacy rights have been violated.

To exercise these rights, contact us using the information below.

4. Our Safeguards
We implement administrative, physical, and technical safeguards to protect your PHI, including secure storage, access controls, encryption where appropriate, staff training, and regular risk assessments. We require any business associates to maintain equivalent protections.

5. Website-Specific Practices
The Site may use essential cookies for functionality. We do not share Site data with third parties for advertising. Links to external sites are not under our control; review their privacy policies.

6. Changes to This Policy
We may update this Privacy Policy to reflect changes in practices or law. The effective date will be posted here. Continued use of our services or Site after changes constitutes acceptance.

8.When texting or calling- We do not share Mobile opt. in data or consent with any third parties. Message and data rates may apply. At any time if youwould like to opt out of messaging reply "STOP"

9. Contact Us
For questions, to exercise rights, or to file a complaint:
Oregon Coast Chiro
(541) 444-3107
info@oregoncoastchiro.com
Bandon, Oregon

You may also contact the HHS Office for Civil Rights at:
https://www.hhs.gov/hipaa/filing-a-complaint/index.html

Thank you for entrusting us with your care. We are dedicated to maintaining the confidentiality and security of your information while supporting your wellness journey.